Mi Carpeta Ciudadana excludes old phones in latest update

The Mi Carpeta Ciudadana app, designed to facilitate access to administrative procedures in Spain, has updated its minimum Android version from 10 to 11. This decision has left out devices that are over six years old, posing a challenge for many users who rely on this tool to manage their relationship with public administration.

The app has been praised for its functionality and design, allowing citizens to access a variety of services and useful data. However, the transition to a newer operating system means that a significant portion of the population using older devices will be affected, limiting their ability to carry out essential procedures.

## Why it matters This situation highlights a common issue in the tech world: the planned obsolescence of applications. While the update may enhance security and functionality, it can also exclude users who cannot afford a new device, creating a gap in access to essential government services.

## What we know Mi Carpeta Ciudadana has proven to be a valuable tool for many citizens, but the latest update raises concerns about accessibility. The decision to increase the minimum Android version not only affects users but also poses questions about how administrations should consider the diversity of devices in use.

## What remains unclear It has not been confirmed whether there will be an alternative version of the app that works with Android 10 or if the government has plans to assist affected users in upgrading their devices. It is also uncertain how the situation will be addressed for those who depend on older phones to access critical services.